JP Morgan Funds

EXISTING USER- LOGIN FORGOT USERNAME

FORGOT USER NAME

If you forgot your username please click on the Forgot Username link below the username field and follow the instructions on the Account Access: Forgot Username page.

LAST 4 DIGITS OF SSN/TIN

Please enter the last 4 digits of your Social Security Number or the Tax Identification number associated with this account

FUND IN WHICH YOU HAVE AN ACCOUNT

Please use the Search Funds feature to locate and select any of the funds associated with your account. Once you locate your fund, please select it and click on the Continue button at the bottom right of the Search Funds screen.

What if I have more than one Fund? You only need to select one of the funds associated with your account

Why can't I type in the Fund Name? Please use the Search Funds feature to ensure an exact match on your fund's name, class, symbol and number.

What if I don't know my fund information? Please refer to your Quarterly Statement. The fund information is displayed just below your account information.

ACCOUNT NUMBER

Please enter your account number exactly as it is displayed on your Quarterly Statement.

PASSWORD

If you need assistance, please call a Shareholder Services Representative at 1-800-480-4111. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

SECURITY QUESTION

Answer the security question and Click continue

A correct answer of the security question will return your username.

Click continue, and you will be directed to the Login page where you can log in to your account.

Why did I get the 'Your Account has been Locked' screen? This means that your security questions were answered incorrectly. For your security your account has been locked. Please call a Shareholder Services Representative at 1-800-480-4111 and reference the error code on the screen. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

EXISTING USER- ACCOUNT LOCKED SECURITY QUESTION

Why did I get the 'Your Account has been Locked' screen? This means that your security questions were answered incorrectly. For your security your account has been locked. Please call a Shareholder Services Representative at 1-800-480-4111 and reference the error code on the screen. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

EXISTING USER- INVALID PASSWORD

Why did I get the 'Invalid Password' Message? This means the password entered does not match the information we have on file. You will have three attempts to enter the correct password before your account is locked. If you need assistance Please call a Shareholder Services Representative at 1-800-480-4111 and reference the error code on the screen. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

EXISTING USER- UNLOCK ACCOUNT

Why Did I get the 'Your Account has been Locked' Message? This message is displayed when the information entered does not match what is on file. For your security your account has been locked. You can select the Unlock Your Account button and follow the steps to unlock your account. If you need assistance Please call a Shareholder Services Representative at 1-800-480-4111 and reference the error code on the screen. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

EXISTING USER-WE ARE UNABLE TO VERIFY YOUR INFORMATION

Why did I get the 'We are unable to verify your information' message? This message is displayed when the information entered does not match what is on file. For your security your account has been locked. If you need assistance Please call a Shareholder Services Representative at 1-800-480-4111 and reference the error code on the screen. Our representatives are available Monday through Friday from 8:00 am to 7:00 pm ET.

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